Shipping policy
Shipping & Delivery Policy
At kalisi, we are committed to providing a seamless and efficient shopping experience. Please review our shipping and delivery policy for further details.
Free Shipping
We are pleased to offer free shipping on all orders over 3000 EGP within Egypt.
Delivery Areas & Timelines
Orders are typically delivered within 3-7 working days. For remote locations, delivery may take slightly longer. For more precise delivery times and information on applicable charges, please contact our sales representatives for assistance.
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Delivery During Public Holidays
Please note that during public holidays, delivery dates and timelines may vary. We will keep you informed and provide updates regarding any changes to your delivery schedule.
Damaged or Incorrect Items
Upon delivery, please check items and make sure they fit you while the courier is present within 5 minutes
if you receive a damaged, defective, or incorrect item, please contact us immediately We will swiftly address the issue by offering a replacement or issuing a full refund, depending on the circumstances.
We are dedicated to ensuring a smooth and efficient delivery process for all our customers. Should you have any questions or require assistance, please do not hesitate to contact our customer support team.
